We are committed to helping you perform at your best. Please review our return guidelines to ensure your gear meets your expectations.
- Return Eligibility: Items are eligible for return or exchange within 7 days of delivery if they are received in a damaged or defective state. Items must be in their original, unused condition with all tags intact.
- Reporting Issues: Please inspect your gear upon arrival. Any defects or damages must be reported within 24 hours with photographic or video evidence.
- Process: Contact our support team with your order number. Once our team verifies the condition of the item, we will guide you through the return or exchange process.
- Refunds: Approved refunds are processed within 10-15 working days via your original payment method (Bank Transfer, EasyPaisa, or Store Credit).
- Non-Returnable Items: For safety and hygiene, items that show signs of active use, impact damage, or have been personalized (such as knocked-in bats or embroidered apparel) are non-returnable.